If
you have favourites amongst your staff members, whilst you may be keeping a few
of them happy, you could be alienating the rest. Some bosses don’t even realise
they have favourites, and wonder why there is so much tension in the team.
Even
if you think it doesn’t apply to you, it could be worth asking someone
independent of your in-house workforce, such as your outsourced bookkeepers, what they
have observed. They will probably have seen how quickly a seed of discontent
can escalate and cause real problems in a business.
Know All your
People
In
a small operation, it’s usually possible to think about how every individual is
performing, and get to know their characters and their ways. If you want to get
the best out of your personnel, it’s also worth doing this, and then
considering your reactions and responses to them.
It
can be tempting to favour those who are confident, attractive and outgoing.
They make their achievements obvious and you know they are deserving of praise.
But they may not deserve it any more than a steady plodder who quietly gets
results. It’s important for an employer or manager to look behind the façade of
what is going on and recognise those who don’t push themselves forward.
Don’t Risk the
Discrimination Accusation
When
favouritism of one or two is noticed by other workers, they may feel aggrieved,
even angry. They may come to believe they are being discriminated against –
something every business owner needs to avoid to comply with the law.
In
the Ceridian July Connection poll, more than a third of respondents actually
admitted to having favourites, so if you are guilty of the same, you’re not
alone. And once you realise it, there are things you can do about it.
Make Some Changes
Stop
singling out your favourites, and look at how you can set goals and challenges
more fairly. Only give praise publicly when it can also be awarded to several.
A good idea would be to arrange regular update meetings where everyone has a
chance to report on what they have been doing, what they have achieved and what
has been getting in the way.
This
would also be an opportunity to make sure everyone has the big picture and to exchange
ideas. You would need to be a good leader and draw out the quiet ones, asking
the questions that would show the rest of the team their value as a member.
You
could find this would be a big boost to morale overall, and have knock on
effects on production and eventually the bottom line, as your bookkeepers would
be able to report.
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